The product-revenue risk layer for B2B SaaS
When accounts complain or activation breaks after a release, Feedric links the signal to the error and deploy behind it, so CS and product stop guessing and start unblocking revenue.
Account & Revenue
Customer Signals
Technical Telemetry
An account reports checkout is broken in Slack. Your team opens Sentry, checks the latest deploy, and searches threads, while renewals and expansion wait. That doesn't scale.
Feedric serves founders, CS leaders, and product/eng leads accountable for recurring revenue and product quality, not just one side of the stack.
“The mobile login experience is really slow. It takes forever to authenticate, especially on slower connections.”
Mobile login is too slow after update
TypeError spike: auth-service v2.3.1
Payment page not loading for users
Incident: checkout service degraded
Deploy: checkout-v2.4.1 rolled back
Feedric links customer reports to the technical events they're actually about, matching meaning across Slack, Sentry, and deploys so root cause shows up with the complaint.
When feedback lands, related errors and deployments are already attached, so diagnosis takes seconds, not a multi-tool scavenger hunt.
AI insight: 3 technical events explain 2 customer complaints
Customer signals, errors, and deployments on a single chronological view. See what happened, when, and why, across every source in the overlap.
Slack → Sentry → Vercel, correlated semantically so the story of an incident is readable without tool-hopping.
Explore how Feedric links breakage reports to errors and deploys so teams can unblock revenue
🐛 Bug: Login button completely unresponsive on iPhone Safari. Tried multiple times, button just doesn't respond to taps. Works fine on Chrome desktop. This is preventing me from accessing my account on mobile. iOS 17.2, Safari 17.2.1
💡 Feature Request: Please add dark mode! I work late nights and the bright white interface is really hard on my eyes. I've seen this requested in the community forum multiple times. Would be amazing for productivity during evening hours.
🚀 Performance: Dashboard takes 15+ seconds to load when I have 500+ signal items. The page just hangs and sometimes times out completely. My team is getting frustrated waiting for it to load every morning. Need pagination or better filtering.
💬 Usability: The search is really confusing. I can't figure out how to filter by date range or priority level. The results just show up in a random order and I have to scroll through everything. My team keeps asking me how to find specific feedback but I don't know either.
💰 Pricing: $99/month is way too expensive for our 5-person startup. We're paying more for this tool than our entire marketing budget. Competitors like UserVoice offer similar features for $29/month. We might have to switch if there's no startup pricing.
Every signal source feeds Feedric's semantic correlation engine
Customer Signals
Technical Telemetry
Book a walkthrough. We'll show how Feedric links breakage reports to errors and deploys so CS and product can unblock revenue.
How Feedric helps teams see product issues that put recurring revenue at risk, and why
Feedric is the product-revenue risk layer for B2B SaaS. It semantically correlates breakage reports with errors and deployments so founders, CS, and product see which product issues put recurring revenue at risk and the root cause.
Feedric links reports to related technical events by meaning, not just timing. When accounts complain about checkout in Slack or support, Feedric matches it to the Sentry error and Vercel deploy that caused it, even when the wording differs.
Teams who own retention and product quality together: founders, Heads of CS, CPOs, and VP Engineering. Feedback tools serve PMs; observability serves SREs; CS platforms run the renewal motion. Feedric shows product-caused revenue risk and why.
The core product overlap is Slack (breakage reports), Sentry (errors), and Vercel (deployments). HubSpot, Salesforce, and Stripe complete the revenue side with account and subscription context so product failures map to recurring revenue at risk.
Request a demo. We walk through your stack, show correlation on real signal patterns, and design a rollout with your team. Existing customers can sign in anytime.
Yes. Feedric is built with enterprise-ready controls including encryption in transit and at rest, SSO support, and advanced access controls.
